Glossary

Censuma has vocabulary of its own. This page defines it; the rest of the documentation uses it assuming you have been here.

Structure

Node — Each unit of the org tree: a country, a region, a store, a department. You define the names and the depth.

Root — The node everything else hangs from. There is exactly one per organization, and you create it: the account is not part of the tree.

Leaf node — A node with no children. The only place an employee can live.

Subtree — A node and everything below it. It is the unit of a study's scope and of a manager's permission.

Organization — The paying customer: the data boundary. Nothing in one organization is visible from another.

Instrument

Questionnaire — Three sections: Satisfaction, Climate, and your own questions.

Section 3 — The editable part of the questionnaire: the questions you write.

Effective questionnaire — The one a node actually gets: the one assigned to it, or —if it has none— the one from the nearest ancestor that does.

Theoretical model — The framework used to measure one of the two fixed sections. It defines the categories and, in Satisfaction, their weights. There is one per index.

Anchor — The word accompanying a scale value: «Nada», «Algo», «Mucho», «Completamente». They are part of the instrument and are not translated.

Conditional question — A question that only appears depending on how another was answered.

Series break — What happens when a question changes what it asks: its old results stop being comparable with the new ones and the historical line splits.

Measurement

Study — One concrete measurement: a scope, an instrument and a period.

Stratified sampling — Choosing who gets asked by distributing the sample across segments, rather than drawing names at random.

Confidence level — The parameter that determines sample size.

Eligible — Someone who can enter a study's sample: they are in a roster status with the «Can receive surveys» checkbox and meet the minimum tenure. They are also who counts toward the plan's people cap.

Minimum tenure — How many months someone must have been in the company before they are asked to answer. Three by default, configurable from 0 to 60.

Kiosk — Responding from a tablet at the workplace, with several stations if needed.

Participation — How many people responded. Stored separately from the content of the responses, and never crossed with it.

Results

Index — The summary number for a section. There are two: Satisfaction and Climate. They are not compared against each other.

Satisfaction — The index for how content people are with the aspects of their work.

Climate — The index for how the working environment is perceived as a whole.

Category — A dimension within an index. Which ones exist is defined by the model.

Acceptable — The grouping of responses on the favourable side of the scale. It is what produces a question's acceptance percentage.

Segment — A slice of the results, crossing a branch with the demographic axes: sex, age band and tenure band.

Improvement target — The next period's objective, computed per branch from its last result and the rate you configured. It freezes when the study launches.

Confidentiality

Confidentiality threshold (or minimum N) — How many responses a group needs before its results can be published. One number per organization, set by the owner, and each study freezes the one in force when it was created.

Hidden result — A result that is not published because its group falls below the threshold, or because publishing it would allow one that does to be deduced. No role can see it.

Account

Owner — The commercial relationship. There is exactly one.

Admin — Configures the whole account.

HR (rrhh) — Operational role: roster and studies.

Manager (gerente) — Reads, does not write, and only their own branch.

Roster — The employee directory. It is administrative, not results: the confidentiality threshold does not apply here.

Roster status — A person's situation on the roster: active, holiday, leave, whatever you use. You define the names, and each status says whether its people can receive surveys.